We’ve thought about our most common questions our clients have and have provided answers for those. If you find that you need more help or have more questions about something else, please reach out to us. We’re always here to help!

What kind of discounts are available for reward brands?

Discounts range from 2% to 95%, depending on the brand. Most major retailers like Amazon, Best Buy, Home Depot, Lowe’s, Target and Walmart are typically on the lower end of the spectrum. Specialty retailers normally range between 4%-10%, and a few promotional brands provide higher discounts.

How do you guys make money?

We think providing a good value to our clients for a long time is a more profitable way to do business than trying to make all we can in one shot. We pre-negotiate a wholesale discount with each brand we offer, take a percent or two to run our business, and then pass the rest along to our clients. You can offer rewards to your clients and keep the discount or pass it along to them. Your call.

Why is NeoCurrency allergic to pricing games?

We think life is short, and there are better things to do than try to rip people off. Plus, we think keeping things straight forward and honest is easy to remember.

What prepaid rewards do you offer?

We offer cash options like Visa Prepaid in the United States and Canada, which is accepted in over 140 countries. For global rewards, we have Mastercard Prepaid in USD, CAD, GBP and EUR. We also offer American Express Virtual Accounts, PayPal and Venmo.

Do you offer digital and physical gift cards?

Yes. Our Visa and Mastercard Prepaid rewards are delivered as a link. Customers get their choice of a Visa Virtual account immediately, or a physical Visa Prepaid plastic card sent in the mail in about 7-10 days at no additional cost. And of course, there are brands that don’t have a digital option—like Publix, Walgreens, fuel brands, etc. So rather than leave them out of our catalog, we’re happy to accommodate them, and you, with bulk physical gift cards.

My project starts in a week and my deadline is unreasonable! Can you help me?

A week? That’s like a lifetime around here. We designed NeoCurrency to be agile when it comes to brand partnerships and development. So when you need a brand approval in about a week, we can likely get it for you. Or when you need rewards immediately, on demand, we can do that too. We’ll tell you when something isn’t possible–but we’ve seen many reward scenarios and can help you, even with the most unreasonable deadlines. Chances are, if we can’t do it, no one can.

What currencies do you offer?

NeoCurrency offers 20 global currencies, all available on a single API and from our NeoCurrency Reward Dashboard. Check out our reward explorer for all of our brands and currencies.

Here are the currencies we currently support:

  • AUD
  • BRL
  • CAD
  • CHF
  • CZK
  • DKK
  • EUR
  • GBP
  • HUF
  • INR
  • JPY
  • MXN
  • NOK
  • NZD
  • PLN
  • SEK
  • SGD
  • USD
How can I order rewards from NeoCurrency?

We offer multiple ways to order and deliver digital rewards. Many clients order from our NeoCurrency Reward Dashboard. All 1,000 rewards in 20 currencies are available self-service to download as reward links or to email directly to your recipients. Every reward is discounted at a wholesale price. We can give you a demo of how it works – just request one here. If you’re looking to integrate our rewards API into your program, start with our API documentation.

Can you help me get started with Visa or Mastercard Prepaid rewards?

Yes! We offer both Visa and Mastercard in the United States and Canada. We offer Mastercard Prepaid in the United Kingdom and Europe. It’s easy to get started. Contact us for more information.

What about Amazon.com Gift Cards?

Yes, we have Amazon rewards in 16 countries. All of our Amazon rewards are discounted off face value, so there’s an advantage to ordering through NeoCurrency.

Here are the global Amazon options that we offer:

  • Australia (Amazon.com.au Gift Card)
  • Austria (Amazon.de Gift Card)
  • Belgium (Amazon.nl Gift Card)
  • Canada (Amazon.ca Gift Card)
  • France (Amazon.fr Gift Card)
  • Germany (Amazon.de Gift Card)
  • India (Amazon Pay Gift Card)
  • Italy (Amazon.it Gift Card)
  • Japan (Amazon.co.jp Gift Card)
  • Mexico (Amazon.com.mx Gift Card)
  • Netherlands (Amazon.nl Gift Card
  • Singapore (Amazon.sg Gift Card)
  • Spain (Amazon.es Gift Card)
  • Sweden (Amazon.se Gift Card)
  • United Kingdom (Amazon.co.uk Gift Card)
  • United States (Amazon.com Gift Card)
Do you have Netflix, Disney+ or HBO Max?

Not yet. Those streaming video providers haven’t approved promotional, loyalty and employee programs to date. We’re talking with each of them, and when they do approve those programs, we’ll be the first to offer their rewards. Currently, in the United States, we offer Amazon Prime Video, Hulu, Showtime, Sling, Starz and Vudu. Apple and Google Play Gift Cards are available as well. And if you’re interested in streaming music brands, we offer Spotify, Pandora and Tidal. Not too shabby for streaming entertainment options.

What about crypto? You are NeoCurrency, right?

At the moment, we offer Bitcard, the Bitcoin gift card. But like lots of people, we are crypto curious, and assessing the category accordingly. We’ll keep you posted.

our reward dashboard

Do Everything, Easily

Our intuitive NeoCurrency Reward Dashboard makes it simple to do everything from ordering and sending rewards from over 20 currencies to managing your budget and analyzing results.

book a demo

There’s no better way to really understand what NeoCurrency can do for you than to see it for yourself with a demo. It’s quick and easy. Like everything else we do.